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Small Business Hospitality Association (SBHA)™
“promoting professionalism, marketing and networking throughout the global hospitality industry”
(membership/benefits informational page)
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Members: A – D
| Bare
Associates International cm
Michael Bare 3251 Old Lee Highway #209 Fairfax, VA 22030-1509 Ph: (800) 296-6699 x3131 Fx: (703) 591-6583 www.baiservices.com Member Profile: Since 1987, Bare Associates has been providing accurate, detailed and objective Mystery Shopper Reports to chain, regional and Independent business operators. These reports provide valuable information about how your employees treat customers, helping you improve satisfaction, loyalty and sales. Mystery Shopping reports are proven way to help detail the successes and opportunities of your employees --ranging from employee/customer dialogue to personnel efficiency. We also now offer self-directed employee training using video recording. Visit www.videoeyes.net. |
BooneNC.com
Albert S. Underwood 4018 SW 1ST Avenue Cape Coral, FL 33914-8407 Ph: (239) 226-7886 Fx: (815) 327-0918 boonenc.com Member Profile: Serving the “High Country” of Northwestern North Carolina, BooneNC.com brings potential visitors (and those returning) directly to pertinent information. We specialize in Boone, Blowing Rock and Banner Elk but our reach extends into other areas of North Carolina along with TN, VA and communities along the 469 miles of the Blue Ridge Parkway. An e-newsletter (published every three weeks) is available to subscribers, without cost, offering numerous business profiles, visitor attractions and directed referral service to lodging accommodations. |
| Branson
Tourism Center
Jeremia Froyland (Marketing Director) 220 Branson Hills Parkway Branson, MO. 65616 Ph: (417) 334-4400 Fx: (417) 334-9700 www.bransontourismcenter.com Member Profile: One of America's top vacation destinations, Branson. Missouri, ranks as one of America's top vacation destinations with nearly seven million people visiting each year. There are many things to do, everything from shows to outdoor activities that the whole family will enjoy. We would like to help you and your family have the most enjoyable Branson, Missouri vacation possible, if there is anything that we might be able to assist you with please do not hesitate to give us a call. All of us at Branson Tourism Center are committed to ensuring that you enjoy as much of Branson as possible. |
BringYourPet.com
Brian Bailey 315 Fruitwood Lane Knoxville, TN 37922 Ph: (865) 671-8436 Fx: (865) 671-8437 bringyourpet.com Member Profile: BringYourPet.com is a leading resource of free information to the hundreds of thousands of traveling pet-owners in the US and abroad looking for quality, pet-friendly accommodations. From families on vacation to business professionals, we cater to the travelers who enjoy bringing their pets with them. BringYourPet.com offers only the highest quality pet-friendly lodging in each state. This means that you won't have to sift through numerous "second-rate" properties before finding the perfect pet-friendly vacation rental, hotel, or bed and breakfast. As our Web site continues to develop, we will continuously add more free travel information and tips for our visitors. |
| Chadwick
Martin Bailey cm
Judy Melanson 179 South St. Boston, MA 02111 Ph: (617) 350-8922 Fx: (617) 338-6597 www.cmbinfo.com Member Profile: Experts in custom market research and measurement in the hospitality field. We can help you understand: (1) customers' current and future needs and whether increased interest and bookings would justify required investments, (2) how customers compare your hotel -- and the staff performance -- to competitors and prioritize improvements, (3) other issues affecting market performance (e.g., brand, competition, sales, etc.). |
College
of Charleston: Hosp Management cm
John C. Crotts, Ph. D. School of Business and Economics Charleston, SC 29424-0001 Ph: (843) 953-6916 Fx: (843) 953-5697 www.htmt.cofc.edu Member Profile: Professor and Director of the Hospitality & Tourism Management Program at the College of Charleston. Courses he routinely teaches include: Hospitality & Tourism Marketing; Hospitality Sales & Negotiations; and Service Operations Management. John's research combines a theoretical understanding of consumer behavior with an applied background in tourism marketing and evaluation research. |
| CustomerService.com
cm
Tom Shanahan 10459 Des Moines Dr. S., Suite S-404 Seattle, WA 98168 Ph: (877) 832-8219 Toll Free Fx: (206) 241-0214 www.CustomerService.com Member Profile: CustomerService.com is a comprehensive, global service portal; listing a full range of customer service-related products and services. We include everything related to customer service; from outsourcing companies, Customer Relationship Management (CRM) software and consulting, publications, and conferences to training, newletters, jobs and speeches. |
d'Orleans
Hospitality Training
Jeanne d'Orleans 7001 St. Andrews #317 Columbia, SC 29212 Ph: (803) 781-4824 Fx: (803) 781-4824 www.hoteletraining.com Member Profile: Speakers Trainers, Coaches: Jeanne and Barbara d'Orleans, with over 40 years of combined experience, have a deep understanding of the Hospitality Industry. Jeanne is a Certified Hotel Administrator, Professional in Human Resources, TIPS Trainer, Accredited Certification Instructor, Faculty at USC and does Professional Dynametric Programs. Sales, Recruiting/Retention, Customer Service training are at the ready. "All that" with a high energy, fun personality! Barbara contributes Stress Management, Image Building, Motivation, plus Motorcoach/Group Packaging. Both d'Orleans offer Team Building Retreats that are winners! d'Orleans and Associates offers top quality information with above average presentation!. Terrific teletraining! Effective, economical....with follow-up. |